Success stories in the pharma and medtech sector

• Fully automated production line for syringes (GMP-compliant medical environment)
• Shorter wait times to see specialists for more complicated problems
• Transparency about the frequency of problems and solutions used, e.g. to measure the effectiveness of remedial measures for recurring faults

• Fully automated assembly line for the production of self-injection pens (cycle time under 5 seconds)
• Identification and quantification of the causes for availability and performance degradation
• Trend analysis on fault occurrence and problem resolution times for each individual cause of loss

“The Shannon worker assistance system was implemented by plus10 at the machine manufacturer’s highly automated assembly line even before the FAT. By using the software, we were able to obtain valuable and detailed information about any malfunctions that occurred—including their exact duration and number—even during the FAT and commissioning. Shannon thus enabled a significantly more transparent and effective commissioning of the system.”

Mathias Hollop-Wünschkowski, Industrial Engineer & Optimization

“The decision to partner with plus10 has proven to be a promising project from day one. The company’s focus on solutions is reflected in our collaboration as well as in the Shannon product— shop floor-friendly tool for implementing knowledge management solutions in production. Increasing the robustness of our highly automated packaging machines relies on the successful interaction between our machines and our employees. Shannon provides us with a unique interface in this regard.”

Daniel Kind Head of Packaging Inhalation Products

“In just three months, we successfully implemented Shannon’s IT/OT integration—including the required risk assessment—at our pharmaceutical secondary packaging facility in Kaiseraugst. I was impressed by the speed and professionalism of the plus10 team!”

Gerrit Börner, Unit Lead Data Analytics & Deployment @ F. Hoffmann-La Roche

“For us, plus10 Shannon is a solution for state-of-the-art plant and machine systems, as it automatically breaks down complex and interlinked plant states into easy-to-manage troubleshooting tasks for the operator. It thus represents an essential step toward simplifying modern plant systems for the operator.”

Dr. Uwe Remminghorst Vice President Production, VETTER Pharma

"Hopper analyzes combined machine and material data for us over the last three months, which provides transparency that we didn't have before. The ad hoc evaluation is particularly helpful for difficult materials such as COC or COP. The AI provides specific counterproposals, which saves a tremendous amount of time and waste."

Sven Walz, injection molding process expert at ZAHORANSKY

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“Shannon is exactly what we need to make up for the shortage of skilled workers. It allows us to share situational solutions and guidance more quickly on-site during commissioning with the customer’s production team across all shifts, thereby ensuring stable processes. Even less experienced colleagues on the customer side can be trained more quickly and deployed productively with Shannon—resulting in fewer follow-up questions, less remote support, and ultimately more satisfied customers.”

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